Privacy Policy

What data do we collect?

Data you give us

Personal data may include your‎ name, postal address, email address, phone number, username, password, interests, preferences, check-out activity, demographic information (such as your occupation) as well as other information you directly disclose to us.

Data we get from others

Data may vary based on the third-party service. For example, using tracking technologies such as cookies and non-cookie technologies, deliver targeted advertising, or performing data analytics. We may add this to information we get from this Site. Note, we are not responsible for the privacy practices of the third-parties.

Data automatically collected*

When visiting our Site, data such as you IP address (and subsequent non-precise geographical location), operating system type, browser type, browser language, the website or ad you visited or viewed before browsing to our Site, pages you viewed, items clicked or downloaded, how long you spent on a page, access times and data about your use of and actions on our Site.

*Unless you have opted-out or otherwise refused consent (see below)

How do we collect your data?

Data you give us

We collect personal data you voluntarily submit to us. For example, when visiting our Site, you might submit a form, subscribe to our newsletter, or place an order. These are actions you perform to release your information to us.

Data we get from others

Our Company occasionally hires other companies to provide services for us. We may get information about you from these third-party partners. Note, we are not responsible for the privacy practices of the third-parties.

Data automatically collected*

This Site or our third-parties collect various technical information from your device automatically during the course of your navigation of the Site. This Site or our third-parties may log information using "cookies" (learn more below).

*Unless you have opted-out or otherwise refused consent (see rights below)

How will we use your data?

Our Company or our third-party partners use the collected data for legitimate business purposes of better identifying and serving our customers. For example, using this data to show you ads that align with your product interests and then measure the performance of these marketing efforts. We use the collected data to:

• provide and deliver products and services customers’ request.
• operate, maintain, and improve our company’s products and services or marketing efforts.
• process and deliver contest entries and rewards.
• respond to comments and questions and provide customer service.
• send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
• link or combine user information with other personal information.
• protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

How will we share your data?

Our Company may share the collected data:

• With your consent. For example, you may choose to let us share personal information with others. Those uses will be subject to the recipient’s privacy policies.
• To negotiate or do a business deal, involving the sale or transfer of all or a part of our business or assets. These deals may include any merger, financing, acquisition, bankruptcy transaction or proceeding.
• For legal, protection, and safety purposes (to comply with laws, to respond to lawful requests and legal processes, to protect the rights and property of EpiCypher, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.).
• In an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• With those who need it to do work for us. For example, our third-party partners.
• We may also share aggregated and/or anonymized information with others for their own uses.

How will we store and protect your data?

We are a United States based company and our servers are located in the United States. By providing your information and using the Website, you explicitly consent to the transfer, processing, and storage of your information in the United States. If you do not wish for us to transfer your Personal Information to the United States, please contact us using the information in the “Contact Us” section below.

We are committed to protecting the security of your personal information, and we take reasonable physical, electronic, and administrative safeguards to help protect our collected information from unauthorized or inappropriate access. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Furthermore, it is your responsibility to protect the confidentiality of your passwords, account information, and any other access features associated with your use of this Site. Any third-party is subject to their own storage and protection.

We will retain your personal data only for as long as necessary to fulfill the legitimate business purposes(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you. When we no longer need such information, we take reasonable steps to destroy the personal data.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• Right to access – You have the right to request our Company copies of your personal data. We may charge you a small fee for this service.
• Right to rectification – You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete
• Right to erasure – You have the right to request that our Company erase your personal data, under certain conditions.
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing – You have the right to object to our Company’s processing of your personal data, under certain conditions
• Right to data portability – You have the right to request that our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to opt out – You have the right at any time to stop us from contacting you for marketing purposes. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us as described in the “Contact Information” Section below.

If you would like to exercise any of these rights, please contact us (see contact information below)

While all users are entitled to the above rights, the EU General Data Protection Regulation (GDPR) grants individuals who are in the European Union and European Economic Area (EU/EEA) the certain rights, with some limitations. We will establish a system to enable and facilitate the exercise of data subject rights related to:

• Information access;
• Objection to processing;
• Objection to automated decision-making and profiling;
• Restriction of processing;
• Data portability;
• Data rectification; and
• Data erasure.

Cookies

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. In some jurisdictions, we are not permitted to send cookies to the browser without the prior consent of the affected user. In this case, we will seek such consent. This section assumes that either the use of cookies is not restricted by applicable law, or if it is restricted that you have expressly consented to the use of the cookies.

How do we use cookies?

This type of information is collected to provide you with a more personal and interactive experience with us to meet your unique interests and needs. This may involve keeping you logged in to improve your user experience or understanding how you navigate our Site so we may improve it, or to deliver relevant advertising materials to you.

What types of cookies do we use?

There are a number of different cookie types, however, our Site uses:

How to manage your cookies?

You can set your internet browser to reject cookies from this Site or third-party cookies (refer to your internet browser instructions if you wish to do so). Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you. Refer to a third-party tool, such as All About Cookies, for more information. https://www.allaboutcookies.org/

Links to other sites

Our Site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites.

Children’s privacy

Our services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

California residents only

The California Consumer Privacy Act (CCPA) provides California consumers with the right to request access to their personal data, additional details about our information practices and deletion of their personal information (subject to certain exceptions). California consumers also have the right to opt out of sales of personal information, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal information. We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected personal information. We will not discriminate against you if you choose to exercise your rights under the CCPA.

You may request, no more than twice in a twelve (12) month period, access to the specific pieces of personal data we have collected about you in the last twelve (12) months. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the sources of such collection, the categories of personal information we share for a legitimate business or commercial purposes, and the categories of third parties with whom we share your personal information. You may make these requests by contacting using the contact information provided below in the “Contact Information” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request, no more than twice in a twelve (12) month period, transportable copies of your personal information that we have collected about you in the last twelve (12) months. You may make these requests by contacting using the contact information provided below in the “Contact Information” Section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

You may request that we delete the personal information we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You may make these requests by contacting us using the contact information provided below in the “Contact Information” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.

California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties.

Exercising of Individual Data Rights

If you would like to exercise above EU General Data Protection Regulation (GDPR) rights about your personal information we hold about you, or exercise any other data subject right available to you under California Consumer Privacy Act (CCPA), please submit a written request to: info@epicypher.com or contact us using the information provided in the “Contact Information” section below. Our privacy team will examine your request and respond to you as quickly as possible.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Communications

You can unsubscribe from email, text and phone communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or contact us as described in the “Contact Information” Section below. To opt-out of receiving text messages, follow the opt-out instructions in the text messages that you receive from us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding EpiCypher and, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to this Policy).

Changes to the Privacy Policy

We may change this policy. If we make any changes, we will change the Last Updated date above. We encourage you to review this Policy from time to time to make sure that you understand how an y information you provide to us will be used. By visiting this Site, you are accepting the practices described in the current version of this Policy. If you do not agree to the terms of this Policy, do not use the Site.

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

CONTACT INFORMATION

Email us
info@epicypher.com

Call us
+1-855-374-2461

Write to us:
EpiCypher, Inc.
PO Box 14453
Durham, North Carolina 27709

Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, please contact James Bone: jim@epicypher.com